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Retention Management And Metrics

Employee Turnover And Retention Briefings Abstract: 11

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Turning Turnover into Future Customers [Venture Blog] Thursday 12/18/03 11:01 PM

At New York City law firm giant Cravath, Swaine & Moore, it's expected that young lawyers will join the firm, learn about business and law and leave for a new opportunity.

Not only is it expected, it's encouraged. The Cravath plan promotes attrition while at the same time nurturing bonds with alumni employees which translates into future business for Cravath. Ex-Cravath employees generally move on to client companies, other law firms who might in the future hire Cravath to assist with cases and start-up firms who often choose Cravath to represent them.

To maintain these relationships with former employees, Cravath holds periodic alumni receptions which allow Partners to catch up and network with their former associates.
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