Employee Turnover And Retention Briefings Abstract: 76
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Don't Ignore Stress When Creating Employee Retention Programs for Retail and Hospitality [The Globe and Mail] Saturday 12/13/03 10:46 PM
Retail and hospitality employees face greater depression and personal stress both on and off the job. On the job, they have a higher proportion of work-relationship and conflict issues. Off the job, employees in these two industries are more likely to be victims of domestic violence and substance abuse.
According to researchers, retail employees' stress has increased 150% since 2000.
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